Privacy Policy

1. Information We Collect

To deliver enterprise analytics services, we collect only the information needed to scope, build, support, and communicate around your engagement:

• Business contact details: Names, work email addresses, phone numbers, job titles, and company information shared through contact forms, email, or meetings.
• Discovery and project inputs: Notes, requirements, workflows, KPI definitions, reporting pain points, and architecture discussions shared during scoping.
• Delivery data: Datasets, source extracts, dashboard files, business rules, and related documentation needed for Analytics Foundation, Decision Intelligence, or Analytics Continuity work.
• Technical access information: Platform details, environment information, and access credentials or access requests needed to work inside approved client systems.

We do not collect personal data from your business systems unless it is already present in the datasets or environments you authorize us to access.

2. Use of Client Data

Client information and datasets are used only to perform the work you engage us for, including:

• Project scoping and solution design: Understanding your reporting gaps, data foundations, and operating context.
• System delivery: Building data models, dashboards, reporting layers, automation flows, and supporting documentation.
• Validation and QA: Testing business logic, KPI alignment, refresh behavior, security rules, and report accuracy.
• Support and continuity: Monitoring, handover, troubleshooting, improvements, and ownership transfer training where agreed.

We do not sell, trade, or use client data for advertising, prospecting, or any unrelated commercial purpose.

3. Data Security & Sovereignty

Our delivery model is designed to keep enterprise reporting work secure, controlled, and aligned with client approvals:

• Client environment first: Where practical, we work inside the client's approved environment, such as Power BI Service, Azure, SQL infrastructure, or other authorized systems.
• Need-to-know access: Only team members directly involved in delivery or support are given access to project materials.
• Controlled sharing: Files, screenshots, extracts, and credentials are handled only through approved business channels.
• Restricted reuse: Client data is not reused across other client projects, demos, or marketing material without explicit written permission.

4. Confidentiality

All dashboards, data models, KPI logic, business definitions, internal reports, and source materials shared with us are treated as confidential business information. We use that information only to deliver the agreed work and to support the systems we build for you.

5. Third-Party Tools

Depending on the engagement, delivery may involve third-party platforms already used by the client or approved for the project, such as:

• Business intelligence platforms: Power BI, Tableau, Looker, or similar reporting layers.
• Data and cloud infrastructure: Azure, SQL environments, warehouses, gateways, ERP integrations, or other approved systems.
• Communication and booking tools: Email, meeting tools, and scheduling platforms used to manage working sessions and project communication.

These platforms maintain their own privacy and security policies. Your use of those services is also subject to their terms.